Frequently asked questions

How do I book a Gift Voucher / Code?


Please contact us - 0151 348 8926 with the voucher number and we can book it in for you.




How many people can I bring with me?


At present during the COVID-19 regulations, the attendee plus 1 other peron. There is no charge.




Can I video my experience?


Yes, we have a GoPro on the flight-deck of the Airbus and Boeing which use Micro SD cards, minimum 32GB - similar to the one below: We have a limited supply onsite @ a cost of £26 or you can bring your own for a charge of £10




What PPE do I need?


We have provided a sanitiser station on entry with hand-gel, facemasks (mandatory) and gloves for a small charge of £1 or you are welcome to bring your own PPE. The minimum requirement is a face-covering.




What disability facilities do you have?


We have a disabled parking space outside, disabled toilet facilities and a wheelchair ramp to the simulators.




Is there a minimum / maximum age?


Our minimum age for the simulators is 12 and we have no maximum age.




Is there parking?


Yes, we are based at FlexSpace Business Centre, with parking spaces outside.




What days are you open?


We are open for flight experiences Tuesday-Saturday's 10-5pm and the office is open Monday-Friday's 9-5pm




What type of simulators do you have?


Our simulators are fixed base and the best in the country! We only use real flight-decks from real aircraft with 220° surround vision.




Do I need any flying experience?


No, as our sessions are tailored to suit the level of knowledge and expertise you have. Our instructors will make sure you have a superb time, no matter what your experience level.




Can I purchase an experience as a gift?


Yes of course! You are more than welcome to purchase an experience and transfer it to someone of your choice.





Office Opening Hours

Monday - Saturday 9:00 -17:00

Contact Us

t: 0151 348 8926

e: sales@deesideflightsimulators.co.uk

a: Unit 18, North Road, Ellesmere Port, CH65 1AE

©2018 by Deeside Flight Simulators. www.ENVDigital.co.uk